Contact

How can we help?

Choose the topic that matches your message. Each one goes to the right inbox and tells you what to include, so we can act on it without asking twice.

Email us to [email protected]

Not sure which topic fits? Write to [email protected]

  • Read by a person Every message is read by a person, and we reply once your request is resolved.
  • Send links, not files A link to the listing is all we need to find it.
  • Email only, no forms What you send is not processed by a third-party form service.

Concerned about a child's safety?

Reports about minors are handled before any other message. If a child is in immediate danger, contact your local emergency services first.

Listings and creators

Correction or update

A price, link, country, category or other detail in a listing is wrong or out of date.

Please include

  • The link to the listing on Fansimo
  • What is wrong and what it should say
  • A link to the platform page showing the correct information

Everything else

After you write

What happens next

Every message is read by a person. Here is how requests move from your inbox to ours.

  1. Step 1

    Your email arrives

    Each topic has its own address, so your message reaches the person who handles it.

  2. Step 2

    We review it

    Safety reports come first, then legal and privacy requests, then everything else.

  3. Step 3

    We act and reply

    We reply when we need more details and when your request is resolved. Listing changes go live with the next site update.

Good to know

Send links, not files

A link to the listing is all we need to find it. Never send images that could be illegal; report those as described on the child safety page.

One topic per email

Separate messages for separate requests keep each one moving at the right speed.

What we cannot help with

Subscriptions, payments, refunds, account access and content on a platform are handled by that platform. Please contact its support team directly.

Reaching Fansimo

Email is the way to reach Fansimo. There is no contact form, so your message is not processed by a third-party form service. See the Privacy Policy for how we handle what you send.